Anywhere you go you find people buzzing about AI. People love it for a variety of reasons and leaders are exploring how to fully utilize the benefits of generative AI technologies to improve efficiencies and increase the bottom line. Energency June 2023 shared that “Globally, two-thirds of corporate leaders report that their company is looking for ways to use generative AI.” Or, perhaps you are in the other camp that is on the fence because they have read it is taking jobs away from people. There are a vast majority of businesses that are not tapping AI to its full potential. In fact, 65% of senior IT leaders say they aren’t prepared to implement generative AI right now.
Some of the key questions that are coming up in Google searches, at networking events, or on social channel discussions include:
What is Generative AI and what jobs are changing?
What industries can AI help or harm?
What about the ethics of AI?
What is Generative AI and what jobs are changing?
Generative AI, also known as artificial intelligence encompasses technology that possesses the ability to be ‘trained’ to tackle inquiries through text or other outputs.
#KPMG produced a recent survey that includes insights from C-suite leaders on increasing productivity with generative AI.
The profound implications of generative AI on business operations and the workforce is growing tremendously due to the above questions and so many others. KPMG believes that the result is a result of generative AI’s impact on the workplace that is fostering creativity and helping to reshape workplace efficiency.
Some of the key takeaways from the survey include (but are not limited to):
72% of respondents said that generative AI can enhance productivity in the organizational workplace.
76% recognized that software-related jobs such as IT is probable to witness a positive impact and wide-scale adoption of generative AI in their businesses.
62% of participants believed that AI could encourage innovation to guide the development of novel products and services.
47% of the respondents expect a decrease in job security with generative AI’s impact on the workplace while 41% cited concerns about reduced overall development opportunities.
In today’s rapidly changing business landscape, many organizations are turning to AI-powered tools and technologies to automate routine tasks, freeing up employees to focus on more complex and strategic work. Augmented workforce automation can increase productivity and efficiency while also improving the quality of work and customer satisfaction.
Company leaders range from CEOs, Human Resource professionals, and hiring managers are consuming information on AI to assimilate how it can and makes sense to use in the workplace job roles. The digital skills gap is nothing new, but the advent of generative AI has widened the gap. Today, less than half of employees say they know how to get the greatest value out of generative AI. New job descriptions are emerging daily, and everyone from administrators to sales reps to developers will need AI skills in the coming years.
Learning has to be continuous, on demand, and include
GenAI to keep pace with technology.
Companies need workers who understand how to use generative AI to complement and scale their work, engineer prompts, and integrate the technology into roadmaps for new and existing products. They also need people with the skills to ensure generative AI is used ethically, including mitigating biases inherent in the underlying data and protecting security and privacy.
For example, one possible career opportunity that surfaced is built around the frenzy surrounding the launch of Large Language Models (LLMs) and other types of Generative AI (GenAI) that is not going to fade anytime soon. Users of #GenAI are discovering and recommending new and interesting use cases for their business and personal lives.
(Part 1 of 3 Part Series)
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